# Runner's agent in Slack, Feishu and Lark

> Runner's agent posts what changed in your store, asks before it acts, and takes new work from a reply in Slack, Feishu and Lark.

Canonical: https://www.runnerai.com/agent-in-chat

## Your store, in the chat you already use.

Runner's agent posts what changed, asks before it acts, and takes new work from a reply. In Slack, Feishu and Lark, where your team already talks.

## It speaks first. You just reply.

Most tools wait for you to open them. Runner's agent comes to you: last night's sales, a plan that needs your yes, a review that needs an answer. One message, in the channel your store is linked to.

Want to meet the agents behind the messages? [See Agents, skills and MCP](https://www.runnerai.com/agents)

Chat apps: Slack, Feishu / Lark.

### 1. It asks before it acts

When Fly has a plan, the card lands in your channel with what Fly will do and what you confirm. Approve it there, or press Discuss and talk it through in the thread.

### 2. It posts what changed, every morning

A daily digest at 09:00 and a weekly report on Monday, in the channel's time zone. Low stock and new reviews arrive as they happen.

### 3. You reply, and it gets to work

Mention @Runner or send it a direct message. It answers in the thread and can start work in your store.

## Seven updates it sends without being asked.

You choose which channel gets which update. Each one says what happened, in one card, with a button to act on it. Nothing else lands in your chat.

- **Daily digest** (Daily): Yesterday's sales, orders, sessions and conversion, plus ad spend, orders to fulfil and low-stock products. 09:00 in the channel's time zone.
- **Weekly report** (Weekly): Last week against the week before, every Monday at 09:00, with the change on each number.
- **Low stock** (Alert): The SKUs running low, as soon as your low-stock automation finds them, with a link to inventory.
- **New reviews** (Alert): Each new product review, with its rating and text, and a link to reply.
- **Negative reviews** (Alert): Low ratings get their own route, so they can go to the people who answer them.
- **Proposal ready** (Ask): A Fly plan that needs your yes: what Fly will do, what you confirm, and Approve plan or Discuss.
- **Proposal completed** (Done): When an approved plan finishes: tasks done, time to live, and who approved it.

## Reply in the thread. It gets to work.

Mention @Runner or send it a direct message, and ask about your store in your own words. The answer streams into the same thread. In Slack, /runner digest and /runner proposals bring today's numbers and open plans on demand.

## Set up in four steps. Then it shows up every morning, on its own.

Setup takes a few minutes in Workspace settings. You can change channels and routes later, and disconnect at any time.

### 1 · Connect: Add Runner to your workspace.

Open Integrations and press Connect. Slack asks you to allow Runner. Feishu and Lark show a QR code to scan.

### 2 · Link: One store, one channel.

Pick the channel or group for each store. In Slack you can also type /runner link and the store's name.

### 3 · Route: Choose what goes where.

Turn each of the seven updates on or off per channel, and set the time zone for the 09:00 digest. A preview shows each card before it goes out.

### 4 · Approve: Say yes from chat. Only you can.

The first time you press Approve plan, sign in once so Runner knows it's you. Only the Fly owner and the approvers they add can approve a plan.

## Two apps today. One agent in both.

Slack, Feishu and Lark get the same cards and the same agent. Only the way you connect, and Slack's /runner commands, are different.

| What it does | Slack: In your channels | Feishu / Lark: In your groups |
| --- | --- | --- |
| Daily digest and weekly report | Yes | Yes |
| Low stock and review alerts | Yes | Yes |
| Approve plan and Discuss, on the card | Yes | Yes |
| Ask by @mention or direct message | Yes | Yes |
| Answer streams into the thread | Yes | Yes |
| /runner digest, proposals and link | Yes | Ask by @Runner instead |
| Teammates not on Runner ask for access | Yes | Yes |
| How you connect | Allow Runner in Slack | Scan a QR code |

Coming: More chat apps are coming soon. Same cards, same agent, when they ship.

## Your store, one message away.

## Related

- [Fly](https://www.runnerai.com/fly)
- [Agents](https://www.runnerai.com/agents)
- [Integrations](https://www.runnerai.com/integrations)
- [Pricing](https://www.runnerai.com/pricing)