---
title: Automations
description: Find recurring store workflows, understand their status, and inspect what each automation is meant to do.
---

Automations help you find recurring work that Runner can perform when a listed trigger occurs.

## Entry path

Open a store project → **More** → **Automations**.

## Before you start

- Your plan must include the automation surface or the page will show an upgrade state.
- Each automation card has its own availability and status.
- Turning an automation on does not run it immediately; it waits for the trigger described by that automation.

## Library controls and click results

| Control | What happens after you select it |
| --- | --- |
| **Search** | Filters cards by words in the automation name or description. |
| **All** or a category | Shows every automation or only cards from categories such as Customer Management, Store Operations, Reports & Analytics, Content Marketing, Paid Ads, or SEO. |
| State filter | Shows **All States**, **Live**, **Paused**, **Blocked by plan**, or **Coming soon** cards. |
| Card switch | Requests **Live** when turned on and **Paused** when turned off, if the automation is available. |
| Info button | Opens **Automation details** with description, status, category, and last run. |
| Edit button | Opens **Compose email** for automations that support an email template. |
| **Retry** | Reloads the library after a load failure. |

> **Screen size:** The Info and email edit buttons are shown on wider desktop layouts. If you do not see them on a phone-sized screen, reopen Automations in a wider window.

## Find the right automation

1. Open **Automations**.
2. Search for the outcome you need, such as a customer message or report.
3. Narrow the list with a category when the result is broad.
4. Use the state filter to find live or blocked items.
5. Select the info button on a card.
6. Read the description, status, category, and last run before changing the switch.
7. If an email edit button appears, review the template before enabling the automation.

## Status meanings

| Status | Meaning and next step |
| --- | --- |
| **Live** | The automation is enabled and waits for its trigger. This does not mean it has already run. |
| **Paused** | The automation is available but will not start new triggered work until enabled. |
| **Blocked by plan** | The current plan prevents the automation from running. Review access before relying on it. |
| **Coming soon** | The card is visible for discovery but cannot be enabled. |
| **Never run** | No completed run time is available for this project. |

## Troubleshooting

- If no cards match, clear **Search**, choose **All**, and choose **All States**.
- If a switch is disabled, read the card status and availability reason.
- If a switch returns to its earlier state, read the error message and reload the library before retrying.
- If the library fails to load, select **Retry** once and contact support if it repeats.

## Related guides

- [Create and manage automations](./create-and-manage-automations)
- [Runner Ads](./runner-ads)
- [Analytics overview](../analytics-and-seo/analytics-overview)