---
lastModified: 2026-09-10
title: "Workspace is full"
description: "Resolve Runner errors for workspace access and invitations: meaning, safe recovery steps, and how to verify the result."
---

## Workspace access and invitations

**Messages you may see**

- `Email is required`
- `Enter a valid email address`
- `The invitation didn't send. Check the email and try again.`
- `We couldn't create your workspace. Please try again.`
- `We couldn’t load your workspaces.`
- `You're still in this workspace. Try again.`
- `We couldn't delete the workspace — it's still intact. Try again.`
- `We couldn't add you to the workspace — try opening the invite link again.`
- `Invitation not found`
- `Workspace is full`
- `{organizationName} has reached its seat capacity, so you can't join right now.`
- `Ask {inviterName} to upgrade the workspace plan or free up a seat, then try this invitation link again.`

Workspace loading, joining, leaving, and deletion are different operations. A seat-cap error needs the inviter’s help, not another identical join attempt.

1. For loading or creation, refresh the workspace list and check whether the workspace already exists before creating another.
2. When sending an invitation, enter the intended recipient’s full email address and correct any typo; if sending fails, check the invitation list before retrying. When accepting an invitation, reopen the original invite link while signed in to the intended account. If it is not found, ask the inviter to check the invitation.
3. For **Workspace is full**, ask the inviter to upgrade or free a seat, then retry the invitation.
4. For leave or delete failures, check membership and workspace state. Retry only if you still intend to leave or delete.

**Check:** Joining opens the intended workspace; a leave or delete action is reflected in the refreshed workspace list.

## If the error returns

Contact [Support and community](/en/guides/help-and-reference/support-and-community) after one appropriate retry. Include the exact error, page or conversation URL, workspace/store, approximate time, and what you checked. Remove sign-in codes, credentials, payment details, and customer information.

[All account and chat errors](/en/guides/help-and-reference/error-playbook-account-and-chat)