---
lastModified: 2026-09-10
title: "This design file contains invalid or unsupported content. Your current design has not changed."
description: "Recovery for design files: import, images, and fonts. Match the exact message, follow safe steps, and verify the result."
---

**Exact messages**

- This design file contains invalid or unsupported content. Your current design has not changed.

- Could not open this design. Choose a valid Runner design or archive under 100 MB.

- Could not add the images. Use PNG, JPEG, WebP, GIF, or AVIF files up to 20 MB each and 75 MB total per upload.

- Image unavailable. Upload it again or use a source that allows cross-origin access.

- Could not add this font. Use a valid font under 5 MB. A document can hold 50 fonts and 20 MB of encoded font data.

- A saved font could not load. Open Typography to replace it before exporting.

- Could not open the selected images. Go back to the canvas and select them again.

- Enter a hex or RGB color

**Meaning:** A file, image source, font, selection, or color is invalid or unavailable.

Use a valid Runner design/archive under 100 MB for import. Image uploads accept PNG, JPEG, WebP, GIF, or AVIF up to 20 MB each and 75 MB total per upload. Re-upload an unavailable image or use a source that permits cross-origin access. Use a valid font under 5 MB, staying within 50 fonts and 20 MB encoded font data per document; replace a failed saved font in Typography before exporting. For unavailable selections, return to the canvas and select the images again. Enter colors in hex or RGB format.

**Success:** The imported content, image, or font renders correctly in the editor; invalid imports should not replace your current design. Escalate valid files that repeatedly fail, including file type and size without sharing private assets unnecessarily.

## Related guides

- [Creative Studio error playbook](/en/guides/help-and-reference/error-playbook-creative)
- [Support and community](/en/guides/help-and-reference/support-and-community)