---
lastModified: 2026-09-10
title: "Add a prompt first"
description: "Recovery for creative studio generation cannot proceed. Match the exact message, follow safe steps, and verify the result."
---

**Exact messages**

- Add a prompt first

- Please select an image first

- That model isn't available right now

- This model isn't covered by Runner credits yet

- Your selection doesn't fit this model

- This one didn't generate

- \{label\} failed

- Something in your selection or settings isn't quite right — check them and try again.

Add a prompt or select the required image when requested. Choose an available model; if using Runner credits, select one marked **Runner credits**. Adjust the image count and settings to match the model's displayed requirements. A failed generation can show provider-specific details: use those details to decide whether to change the inputs or retry, and check the generation status before submitting duplicates. Do not paste a provider key into chat. **Success:** The generation completes and its output loads on the canvas. Escalate persistent failures with model name, operation, time, and a non-sensitive description of inputs.

## Related guides

- [Creative Studio error playbook](/en/guides/help-and-reference/error-playbook-creative)
- [Support and community](/en/guides/help-and-reference/support-and-community)