---
lastModified: 2026-09-10
title: "We couldn't save the new title. The old one is still there — try once more."
description: "Recovery for media library and watermarks. Match the exact message, follow safe steps, and verify the result."
---

**Exact messages**

- We couldn't save the new title. The old one is still there — try once more.
- We couldn't delete this one. It's still in your library — try again.
- Couldn't put the watermark back. Try again.
- Couldn't remove the watermark — it's still on. Try again.

The requested title, deletion, or watermark update did not complete. Reopen the asset to check its current state, then retry the intended action. Delete only if you still want to remove the asset. For a watermark failure, check the displayed switch state and the resulting image rather than assuming the attempted toggle succeeded. **Success:** The title or watermark matches the intended result, or the deleted asset is absent from the library. Escalate repeated failures with the asset and action, without sharing private media publicly.

## Related guides

- [Creative Studio error playbook](/en/guides/help-and-reference/error-playbook-creative)
- [Support and community](/en/guides/help-and-reference/support-and-community)