---
lastModified: 2026-09-10
title: "{platform} search isn't configured"
description: "Ad search, campaigns, and saved collections. Exact Runner messages, recovery steps, and checks for the completed result."
---

For a search timeout or temporary provider failure, retry the saved search after the indicated wait. Missing search configuration is a Runner-side setup issue; report the named platform to support. A permission or authorization limitation requires the named account access or a supported current browser; retry authorization if it timed out.

Preserve campaign inputs when generated copy, keywords, suggestions, or a save fails. Review required fields before submitting. For a failed collection creation or saved ad, reopen the collection list to see whether the item exists before retrying. Success means the collection/ad or campaign draft is visible with the intended contents; it does not mean a campaign was published.

**Messages covered:**

- `{platform} search isn't configured`
- `{platform} search timed out`
- `This isn't on your end. Your search is saved. Try again in a minute.`
- `{platform} is temporarily unavailable`
- `We couldn't load {platform}`
- `The ad wasn't saved. Please try again.`
- `The collection wasn't created. Please try again.`
- `Failed to create collection`
- `{provider} authorization timed out. Try again.`
- `{provider} authorization is not supported in this browser. Try a current browser.`

For repeated failures, see [what to send Runner](/en/guides/help-and-reference/error-playbook-store-and-apps).