---
lastModified: 2026-09-10
title: "Webhooks didn't load. Refresh to try again."
description: "Webhooks and delivery recovery. Exact Runner messages, recovery steps, and checks for the completed result."
---

Retry failed endpoint, settings, log, activity, attempt-history, or test-result reads. A missing test result is not proof that a test was never delivered. For endpoint creation, check the URL; inspect the endpoint list before retrying a mutation. A failed deletion may leave deliveries active, and a failed secret rotation leaves the current signing secret usable.

Correct the whole-number delivery rate or time-range validation before saving. For failed replay/recovery, inspect delivery logs and the selected endpoint/range before sending again; the receiver may already have processed an event. Confirm the receiving system handles retries safely. Use the UI confirmation for the intended replay range, and verify the receiver's result as well as Runner's attempt status.

If setup cannot restart, use Retry and let the setup check finish. Escalate persistent failures with endpoint/delivery identifiers, status, and timestamps. Never share signing secrets or custom authorization headers.

**Messages covered:**

- `Failed deliveries`
- `Webhooks didn't load. Refresh to try again.`
- `Webhooks couldn't load. Select Retry to try again.`
- `Webhook setup couldn't be restarted. Select Retry to try again. We'll keep checking whether setup completes.`
- `The endpoint wasn't created. Check the URL and try again.`
- `The endpoint is still active. Deleting didn't go through. Try again.`
- `Couldn’t load attempt history`
- `Couldn’t load delivery activity`
- `Couldn’t load delivery attempts`
- `Couldn’t load delivery logs`
- `Couldn’t load endpoint settings`
- `Couldn’t load the test result`
- `Couldn’t reveal signing secret`
- `Couldn’t copy signing secret`
- `The secret wasn't rotated. Your current one still works. Try again.`
- `Couldn’t save custom headers`
- `The test didn't send. Please try again.`
- `Recovery didn't start. Nothing was resent. Try again.`
- `Couldn’t update delivery rate`
- `Enter a whole number of at least 1.`
- `Your changes didn't save. The endpoint is unchanged. Try again.`
- `Couldn’t start replay`
- `The end time must be after the start time.`

For repeated failures, see [what to send Runner](/en/guides/help-and-reference/error-playbook-store-and-apps).