---
lastModified: 2026-09-10
title: "Run failed"
description: "Workflow runs, triggers, and management. Exact Runner messages, recovery steps, and checks for the completed result."
---

For a workflow list, template, event catalog, run detail, or health-check load failure, retry that view. Live Test remains unavailable while its health check fails, and requires a published store; Simulate remains available when stated.

For a failed run, inspect the failed step and completed outputs. Retry only when that step offers a safe retry: earlier steps may already have sent messages or changed external data. A failed stop, pause, resume, or trigger removal requires inspecting current run/trigger state before assuming it took effect.

For batch operations with partial success, retry remaining/failed items only. For failed create, duplicate, rename, pin, delete, or deploy, inspect the workflow list or active deployment before repeating. Success means the intended saved/deployed state or trigger status is shown; a run is recovered only after its required steps and external results succeed. Escalate with the workflow, run, and failed step.

**Messages covered:**

- `Couldn’t pause {triggers}.`
- `Paused {triggers}. {failed} could not be paused.`
- `We lost track of this project. Refresh to continue.`
- `Project unavailable. Please refresh and try again.`
- `We couldn’t delete the selected workflows. Try again.`
- `None of the {count} workflows could be deleted. They remain selected so you can try again.`
- `Deleted {deleted} of {total} workflows. {failed} remain selected so you can try again.`
- `We couldn’t delete this workflow. Try again.`
- `We couldn’t duplicate this workflow. Try again.`
- `We couldn’t export your selection. Try again.`
- `Exported {exported} of {total} workflows. Try the failed items again.`
- `We couldn’t update the pinned state. Try again.`
- `We couldn’t rename this workflow. Try again.`
- `Your workflows are still safe. Check your connection and try loading the list again.`
- `We couldn’t load workflows`
- `We couldn’t create the workflow. Try again.`
- `We couldn’t load templates. Try again, or start from blank.`
- `Couldn’t deploy the workflow. Try again.`
- `Recent events could not be loaded.`
- `Unable to load run details`
- `Upload failed`
- `Save or discard these changes before duplicating the node.`
- `The selected run is still available. Check your connection and try again.`
- `Run failed`
- `Completed steps and their outputs remain available below. Retry only when the failed step offers a safe retry.`
- `Open Playground and run a safe simulation to create the first entry. Simulate stays unavailable until the draft has a runnable step.`
- `Your run history is still safe. Check your connection and try again.`
- `Couldn’t load runs`
- `Couldn’t prepare the change preview.`
- `Workflow version is unavailable. Refresh before deploying.`
- `Workflow not found`
- `Live Test is unavailable right now.`
- `Your organization’s event catalog is unavailable. Retry before choosing an event trigger.`
- `Couldn’t load events`
- `Failed to load workflows`
- `Couldn’t pause the trigger.`
- `Couldn’t remove the trigger.`
- `Couldn’t resume the trigger.`
- `Retry failed`
- `Retry failed: {status}`
- `A required store link could not be built from this event.`
- `Workflow health couldn’t be loaded`
- `Live Test stays unavailable until the health check works again.`
- `Could not stop this run. Try again.`

For repeated failures, see [what to send Runner](/en/guides/help-and-reference/error-playbook-store-and-apps).