--- lastModified: 2026-10-19 title: Sell gift cards description: Sell gift cards and give store credit, and let shoppers pay with either at checkout. seo: description: "Sell gift cards and give store credit, and let shoppers pay with either at checkout. Store Operations → Payments → Gift cards and store credit." --- Gift cards let shoppers buy a code for your store, give it as a present, and pay with it at checkout. Store credit gives a customer a balance to spend in your store. ## Before you start **Entry path:** **Workspace → choose a store → Store Operations → Payments → Gift cards and store credit** - Your store backend must be current. An older store shows **Your store needs an update before it can offer gift cards.** - Gift card pages open in **Store Operations → Plugins**. **Manage gift cards** and **Manage store credit** appear only when your store shows **Plugins**. - Shoppers pay for gift cards like any other product, so [connect a payment provider](/en/guides/apps-and-integrations/stripe-payments) first. - Buyers get their gift card codes by email. [Turn on the store email](/en/guides/apps-and-integrations/resend-email) so that the codes go out. - Gift cards and store credit can't pay for orders with dropshipped or print-on-demand items. ### Watch: sell a gift card and see a shopper pay with it The recording, with narration and captions, turns on **Offer gift cards and store credit** and selects **Manage gift cards**. In **Store Operations → Plugins → Gift cards**, it creates a gift card product with the amounts 25 and 50. A shopper then buys a $50 gift card with a test card and gets the code on the confirmation page. Another shopper uses that code to pay for a $38 print, so checkout skips the payment step. Last, the gift card shows $12.00 left and both uses. The recording does not show refunds, cancellations, or store credit. ## Gift card controls | Control or state | Why it is useful | What happens next | | --- | --- | --- | | **Offer gift cards and store credit** | Turns gift cards and store credit on or off for this store. | Runner shows **Gift cards and store credit are on** or **Gift cards and store credit are off**. | | **Manage gift cards** | Opens your gift cards. | Runner opens **Store Operations → Plugins → Gift cards** at **Gift Cards**. | | **Manage store credit** | Opens your store credit accounts. | Runner opens **Store Operations → Plugins → Gift cards** at **Store Credits**. | | **Gift Cards** | Lists every gift card with its code, product, issue date, and value. | Select a card to see what is left and every use. **Search** finds a card by its code. **Create** issues a card without a purchase. | | **Store Credits** | Lists each customer's store credit account with its balance. | Use it to check what a customer can spend. | | **Gift Card Products** | Lists the gift card products that shoppers can buy. | **Create** opens a form with **Details** and **Prices**. | ## Turn on gift cards 1. Open **Store Operations → Payments**. 2. In **Gift cards and store credit**, turn on **Offer gift cards and store credit**. Runner shows **Gift cards and store credit are on**. When your store shows **Plugins**, **Manage gift cards** and **Manage store credit** appear. 3. Select **Manage gift cards** to open **Store Operations → Plugins → Gift cards**. ## Create a gift card product 1. In **Store Operations → Plugins → Gift cards**, select **Gift Card Products**, then **Create**. 2. On **Details**, enter a **Title**, such as your store name and "Gift Card". The form starts with example text, so replace the **Subtitle**, **Handle**, and **Description** too. 3. Under **Denominations**, enter the first amount. Select **Add denomination** for each other amount. 4. Select **Continue**. On **Prices**, enter the price of each amount. 5. Select **Publish**. The product page opens, and shoppers can buy the gift card on your published store. ## What shoppers see - The gift card product page shows the amounts to choose from. **Check a gift card balance** lets anyone enter a code and see what is left. - A cart of gift cards skips delivery. After payment, the confirmation page shows the codes under **Your gift cards**, and the codes are emailed to the buyer. - At checkout, **Gift card or store credit** has a field for a code and an **Apply** button. The order summary shows **Gift cards and store credit** with the amount that the cards cover. When gift cards cover the whole total, checkout skips the payment step. - A signed-in customer with store credit can select **Use store credit** at checkout. Guests can't use store credit. ## Give a gift card without a sale 1. In **Store Operations → Plugins → Gift cards**, select **Gift Cards**, then **Create**. 2. Enter the **Value**, and a **Note** if you want one. 3. Select **Create**. The new card opens with its code. Send the code to the customer yourself. ## States and messages | What you see | What it means | What to do | | --- | --- | --- | | **Your store needs an update before it can offer gift cards.** | Your store backend is too old for gift cards. | Contact support to upgrade it. | | **Couldn't load gift card settings.** | Runner could not read the gift card setting. | Refresh the page. | | **Couldn't change gift cards. Try again.** | The switch did not change. | Try the switch again. | | **Your store didn't answer. Try again in a minute.** | Your store backend was asleep or restarting. | Wait a minute, then try again. | | **Buyers get their gift card codes by email, but the Email app is off.** | Buyers will not get their codes by email. | Turn on the store email in **Apps**. | ## Turn off gift cards Turn off **Offer gift cards and store credit** to stop new use. Shoppers can no longer apply gift cards or store credit, check a balance, or buy a gift card. A cart that already holds credit can still check out with it. Refunds, cancellations, and code emails for earlier orders keep working. ## If gift cards do not work - **Manage gift cards does not appear.** Your store does not show **Plugins** in Store Operations yet. Contact support. - **Plugins shows no Gift cards tab.** Turn on **Offer gift cards and store credit** first, then open **Store Operations → Plugins** again. - **Shoppers see no gift card field at checkout.** Make sure the switch is on. If your store was created before gift cards were available, ask Runner in chat to add gift cards to your storefront, then publish. - **A buyer did not get the code email.** Turn on the store email in **Apps**. The code also shows on the order's confirmation page. - **A gift card does not apply.** The storefront tells the shopper why, for example when the card has no balance left, has expired, or the cart has dropshipped or print-on-demand items. ## Related guides - [Store Operations](/en/guides/store-operations) - [Orders](/en/guides/store-operations/orders) - [Connect Stripe for payments](/en/guides/apps-and-integrations/stripe-payments) - [Publish and republish](/en/guides/storefront-and-publishing/publish-and-republish)