---
title: Products
description: Create, edit, publish, refresh, or safely remove catalog products.
---

Use Products to turn an item into a complete store listing with customer-facing information, prices, media, and status.

## Why and when to use Products

Create a product when you want to sell an item directly, then return to adjust its name, description, category, images, prices, variants, inventory, search listing, or Draft/Published status.

## Availability and prerequisites

- Open a Runner project with a ready store backend.
- Save at least one Market so product currency can match a selling region.
- Save a Stock Location before expecting inventory changes to be stored.
- **Import** appears in the populated desktop list; a new empty catalog starts with **Add First Product**.
- Dropshipping products can show different cost and inventory behavior from manually managed products.

## Open Products

**Entry path:** **Workspace → choose a store → Store Operations → Products**

![Store Operations product list](https://ixft9x6szo.ufs.sh/f/Cc8uxBgAYTzgs5LaDvuaCeknAQbNKhZGRFM2xc5vsoiLrS9q)

## Main controls

| Control | Why you use it | What happens when selected |
| --- | --- | --- |
| **Refresh** | Reload current catalog data | Refetches products and market information; it does not create or publish anything. |
| **Add** / **Add First Product** | Create a manual product | Opens a blank Add Product form. |
| **Import** | Add products from a supported CSV | Opens the import dialog with Template and History. |
| Product row | Review or change an item | Opens Edit Product for that product. |
| Pencil icon | Edit a product without selecting its row | Opens the same Edit Product form. |
| Delete icon | Remove a product | Opens a destructive confirmation; confirming removes the product and cannot be assumed reversible. |
| **Draft** | Keep the listing out of the published catalog | Saves the product with Draft status. |
| **Published** | Make the listing eligible to appear in the catalog | Saves Published status; actual storefront visibility still depends on the store and storefront state. |
| **Save** | Store valid product changes | Saves the product and returns to the refreshed list after success. |
| **Cancel** or back control | Leave the form | Returns toward the list; unsaved form changes are not applied. |

## Create a product

1. Select **Add** or **Add First Product**.
2. Choose a Product Category and enter a clear Name and Description.
3. Add images and choose the intended thumbnail.
4. Choose **Draft** while preparing the listing or **Published** when it is ready for the catalog.
5. Enter the regular Price. Add a lower Sale Price and valid start/end dates only when you want a scheduled sale.
6. Configure [variants and inventory](./inventory-and-variants) if the item has options or tracked stock.
7. Review the SEO page title, meta description, handle, and displayed store URL.
8. Select **Save** and wait until the Products list returns with the updated row.

![Add Product form](https://ixft9x6szo.ufs.sh/f/Cc8uxBgAYTzgOyjIqzJCcW62zHrU8smjSnqvixd1twlAf4uK)

## Edit or remove a product

1. Select the product row or its pencil icon.
2. Change only the fields that should affect the listing.
3. Select **Save** and confirm the row reflects the new status or information.
4. To remove the product, return to the list and select its delete icon.
5. Read the product name in the confirmation. Continue only if permanent removal is intended.

## States and limits

- **Draft** and **Live** badges in the list summarize product status. The form uses **Draft** and **Published**.
- A currency mismatch warning means the product's currency is outside the store's saved regions; its prices will not display on the storefront until corrected.
- Sale Price must be lower than the regular Price. Supplier items can also enforce a minimum retail price.
- Images accept only the formats and size shown by the form. Failed compression or upload leaves the product image unchanged.
- Booking and dropshipping rows can show a dash instead of normal inventory or variant totals.
- Saving Published status is not the same as publishing or deploying the storefront.

## Troubleshooting

- **Inventory not saved:** Add and save a Stock Location, then reopen the product and enter stock again.
- **Price does not display:** Make the product currency match a saved Market region.
- **Save stays disabled or fails:** Make a change, then complete the required Name and status and fix any inline error. Add a suitable category and price before expecting a complete customer-facing listing, but they are not prerequisites for enabling **Save**.
- **Image upload fails:** Use JPEG, PNG, GIF, or WebP within the size shown in the image hint, then retry.
- **Product is missing from the storefront:** Check Published status, store visibility, storefront publication, and the relevant market. A saved admin row alone is not proof of customer visibility.

## Related guides

- [Import products](./import-products)
- [Inventory and variants](./inventory-and-variants)
- [Dropshipping](./dropshipping)
- [Onboarding and General settings](./onboarding-and-general-settings)