---
lastModified: 2026-09-08
title: Members and Invitations
description: Find workspace members, invite a teammate, and manage pending or existing access.
seo:
  description: "Find workspace members, invite a teammate, and manage pending or existing access. Store-name menu → Workspace Settings → Members."
---

**What this covers:** You will invite the right teammate and understand which member actions your role allows.

The **Members** page shows active members and pending invitations for the selected workspace.
Team invitations are separate from the **Invite Friends** referral link available through **Earn free credits**.

**Entry path:** Store-name menu → **Workspace Settings** → **Members**.

## Before you start

- Confirm the workspace and intended email address.
- Review seat capacity and search for an existing member or pending invitation first.
- You need owner or admin permissions for member-management actions. Invitation management also requires the eligible **Max** plan; follow the plan gate when shown.

## Members page controls

| Control or value | What it means or does |
| --- | --- |
| **Search members** | Filters visible rows by a member's name or email. |
| Seats used | Shows current members against workspace capacity. Pending invitations also affect whether another invite is allowed. |
| **Invite people** | Opens the invitation form for eligible workspace owners and admins. |
| Email field | Accepts the teammate's email address. There is no role selector in the invitation form. |
| **Send invite** | Sends the invitation after the email is valid and a seat is available. |
| **Active** | The person has joined the workspace. |
| **Pending** / **Not yet joined** | The invitation has not been accepted. |
| **Cancel** | Immediately cancels a pending invitation without another confirmation. |
| **Remove** | Opens a confirmation before an authorized owner or admin removes another member. |
| **Leave** | Opens a confirmation before you leave the workspace. |

## Invite a teammate

1. Confirm the workspace name in settings.
2. Open **Members**.
3. Review seats used and search for the email to avoid a duplicate invitation.
4. If your role and plan allow it, select **Invite people**.
5. Enter a valid email address.
6. Select **Send invite**.
7. Look for **Invitation sent** or **Invitation re-sent**.
8. Confirm that the person appears as **Pending**.

The invitation does not add the person until they open the link with the correct account and
choose **Join**. Invitation links can show already accepted, cancelled, expired, wrong-account,
seat-full, or other error states. Runner does not promise a fixed invitation lifetime here.

<Frame>

[![English annotations: Blank Invite people form with an email field](https://ixft9x6szo.ufs.sh/f/Cc8uxBgAYTzgXczT28QoDHrCtKfBidSYNn5cVvw1O6jUa09M)](https://ixft9x6szo.ufs.sh/f/Cc8uxBgAYTzgXczT28QoDHrCtKfBidSYNn5cVvw1O6jUa09M)

</Frame>

English callouts highlight the controls. Select the image to enlarge it.

Enter your teammate’s email in this form. The screenshot shows a blank invitation; no invitation has been sent.

## Accept an invitation

1. Open the invitation link from the email addressed to you.
2. Sign in with the same email address that received the invitation.
3. Confirm the inviter and workspace name shown on the page.
4. Select **Join _workspace name_**.
5. Wait for **Joined _workspace name_** and confirm Runner opens that workspace.

Selecting **Join** adds your account to the workspace; it does not create a separate store or
change another member's role. If Runner shows **Wrong account**, select **Sign out**, then sign in
with the invited address. If it shows **Workspace is full**, select **Got it** and ask the inviter
to free a seat or update the plan before using the same link again.

## Change a member's role

1. Find the intended member on **Members**.
2. Open the row's **Role** menu when your permissions allow it.
3. Select the intended role and wait for the update.
4. Confirm that the row displays the new role.

Owners can assign owner, admin, or member roles. Admins can manage admins and members, but cannot change an owner or grant ownership. The invitation form has no role selector; review roles after the teammate joins.

## Manage access carefully

### Cancel a pending invitation

1. Search for the pending email.
2. Select **Cancel** only when you intend to invalidate that invitation.
3. Verify that the pending row no longer appears.

Selecting **Cancel** invalidates the pending invitation without a second confirmation.

### Remove a member or leave

1. Find the correct member row.
2. Select **Remove**, or select **Leave** on your own row.
3. Read the confirmation, including the loss of access to workspace projects.
4. Cancel if access should remain.
5. Confirm only when the workspace and person are correct.

An owner cannot be removed from the owner row in the interface. Member-management actions
also follow role hierarchy, so a visible or attempted action can still be rejected when your role
does not permit it.

## Troubleshooting

| State | What to do |
| --- | --- |
| **Invite people** is absent | Check Max plan access and ask a workspace owner or admin to send the invitation. |
| Seat capacity is reached | Resolve an unused pending invite or ask the owner to review the workspace plan. |
| Email is rejected | Check the complete address and correct any formatting error. |
| Invitation belongs to another account | Sign in with the invited email before choosing **Join**. |
| Invitation is expired or cancelled | Ask a workspace owner or admin to send a new invitation. |
| **Workspace is full** | Ask the inviter to free a seat or update the workspace plan, then try the link again. |
| **Invitation already accepted** | Select **Go to Runner AI** and open the workspace from your workspace switcher. |
| Search shows no result | Clear or shorten the search, then verify the selected workspace. |

## Related guides

- [Workspace settings](/en/guides/workspace/settings)
- [Navigation and search](/en/guides/workspace/navigation-and-search)
- [Inbox and notifications](/en/guides/workspace/inbox-and-notifications)
