# Sell digital products from your own store | Runner AI

> Sell ebooks, templates, presets and other files from a Runner store. Each buyer gets a private download link the moment they pay, with download limits, link expiry and refund control.

Canonical: https://www.runnerai.com/solutions/digital-products

## Make it once. Sell it every day.

Sell ebooks, templates, presets and files from your own store. Each buyer gets a private download link the moment they pay.

- No shipping
- No inventory
- Delivered on payment

## Delivered from your store: Private files

Files stay private. Each buyer downloads through their own link.

- **5 GB** per file, up to 20 files a product
- **0** shipping steps at checkout
- **10,000** single-use codes in one import

## How it works: From file to paid, in four steps

Add the files to a product, choose the rules, and publish. Your store takes the payment and hands over the files.

### 1. Upload your files

Add up to 20 files to a product, 5 GB each. PDFs, ZIPs, presets, audio, video: any file type.

### 2. Set the rules

Limit downloads or let the link expire, or leave both off. A failed download can be retried free for 15 minutes.

### 3. Checkout skips shipping

A cart of digital items has no shipping step. One cart can still mix files with physical products.

### 4. Delivered on payment

When the payment clears, the buyer gets an email with a private link. The order page shows the downloads too, so nobody waits on an inbox.

## Set up with Runner AI: Describe it. Runner AI lists it.

Attach the file in chat and say how you sell it. Runner AI stores the file privately, makes the product digital and drafts the delivery email. You check it and publish.

Runner AI · Chat: “Sell my sourdough ebook as a PDF for $18. Each buyer can download it 5 times.”

### What Runner AI set up

- Stored the PDF in private storage: 48 MB
- Made the product digital: No shipping, no stock
- Limited downloads: 5 per file
- Drafted the delivery email: Ready for your edits

Example chat · nothing goes on sale until you publish

## What a buyer receives: Files, and more than files.

One product can deliver several things at once, in the order you set. Set each one up once and attach it to as many products as you like.

### Files

Ebooks, templates, presets, fonts, audio and video. A download button for each file.

### Single-use codes or links

Paste up to 10,000 at once. Each buyer gets their own, and the product sells out when the list runs out.

### Shared invite link

One link every buyer receives, such as the invite to your community or a private video.

### Note

Instructions, a welcome or a password, shown on the delivery page. Keep it hidden if it is just for you.

**Coming soon:** Courses, license keys and memberships.

## After the sale: Every delivery, in your hands.

Edit the email buyers get, see every download, and choose what happens when an order is refunded.

- Edit the subject, message, sender name, logo and colour
- Resend, revoke or re-grant access on any order
- Keep or revoke access when you refund an order

Buyers can resend their own link up to 3 times a day. A bounced email is retried once on its own.

## Examples: If you can save it, you can sell it.

Anything that opens on a screen or prints at home. A few of the things makers sell:

- Ebooks and guides
- Templates
- Photo presets
- Printables
- Music and sounds

## FAQ: Questions, answered

Everything to know before your first sale. Still unsure? Ask Runner AI in the chat.

### What can I sell as a digital product?

Any file, up to 20 per product and 5 GB each: ebooks, templates, presets, audio or video. You can also sell single-use codes, a shared invite link or a private note.

### How do buyers get their files?

When the payment clears, the buyer gets an email with a private link to a download page. The order confirmation page shows the downloads too, so nobody waits on an inbox. Buyers can send the email to themselves again up to 3 times a day.

### What does each sale cost?

Runner takes a fee on each sale, set by your plan: 3.5% on Free, 2% on Plus, 1.5% on Pro, and 1% on Max. Your payment provider also charges 2.9% + $0.30 per sale.

### Can I limit downloads or make links expire?

Yes. Set a download limit for each file, a link expiry in hours or days, both, or neither. A failed download can be retried free for 15 minutes.

### What happens when I refund an order?

A refund does not end access on its own. You choose to keep or revoke the buyer’s access, and orders that still need your decision show under Needs attention.

### Can I sell digital products on any store?

Digital products work on stores built with Runner. Stores connected from Shopify can’t sell them yet.

## Turn what you made into something people can buy.

## Related

- [Bookings](https://www.runnerai.com/solutions/bookings)
- [Print on Demand](https://www.runnerai.com/solutions/print-on-demand)
- [Dropshipping](https://www.runnerai.com/solutions/dropshipping)
- [Payments](https://www.runnerai.com/payments)
- [Pricing](https://www.runnerai.com/pricing)
