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Runner AI
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Runner Ads

Connect supported ad accounts, read campaign performance, manage connections, and understand campaign creation paths.

Runner Ads brings supported ad-account reporting and campaign controls into the store project.

Entry path

Open a store project → MoreAdsOverview.

Before you start

  • Confirm the workspace has Ads access and an eligible plan.
  • Use an account that is authorized to connect the ad provider.
  • Know which provider and ad account belong to this business.
  • Connecting starts the provider’s authorization flow; it is not complete until Runner shows the connected account.

Connection controls and click results

Control What happens after you select it
Connect Google Ads Opens the secure Google authorization flow.
Connect Facebook & Instagram Opens the Meta authorization flow.
Connect TikTok Ads Opens TikTok authorization when that channel is enabled.
Cancel connection Cancels a provider authorization attempt that is still pending.
Connection settings Opens connected-channel status plus the controls supported by that provider, such as connect, sync, reauthorize, or disconnect.
Sync Requests a fresh account list for that connection. It does not create a campaign.
Reauthorize For TikTok, starts authorization again when this control appears and the connection requires it.
Disconnect Opens a confirmation before removing Runner’s provider connection.

Connect an account

  1. Open AdsOverview.
  2. Select the correct provider button.
  3. Complete authorization in the provider window.
  4. Return to Runner and wait for account synchronization.
  5. Confirm the provider and account name appear in connection settings or the account picker.
  6. If the connection remains pending, wait for sync or use the visible retry path.
  7. Do not treat the initial button click as a completed connection.

Dashboard controls and results

Control or section What happens or appears
Time range Refreshes reporting for the past week, month, or broader recent period.
Account picker Filters results when more than one connected account is available.
KPI cards Summarize available ad metrics for the selected accounts and period.
Campaign table Lists campaign metrics and supported status controls.
Campaign Pause / Enable For supported Google Ads or TikTok campaigns, requests the corresponding external status change. Meta campaigns do not show this control. Use it only when authorized and confirm the returned state.
Trend chart Compares selected campaign and account performance over time.
Activity feed Shows available recent ad-account activity.
Create Campaign Opens a provider choice or campaign destination only when a supported creation channel is connected.

Campaign creation paths

  • With Google Ads connected, Create Campaign opens Runner’s four-step flow: Channel & Goal, Plan, Edit Campaigns, and Review & Publish.
  • With TikTok Ads connected, creation opens TikTok Ads Manager in a new tab rather than an in-app TikTok wizard.
  • With both available, the button opens a provider choice.
  • A Meta-only connection can provide reporting but does not show a campaign-creation destination in the current flow.
  • In the Google flow, Next advances after required fields are valid, Back returns to a completed step, and Publish Campaign sends the reviewed campaign to the provider.

Troubleshooting

State Meaning and next step
Waitlist Ads is disabled for the workspace. Joining or viewing the waitlist does not unlock it immediately.
Upgrade screen The current plan cannot open the Ads workspace.
Authorization pending The provider window has not completed or returned. Finish it or cancel the attempt.
Reauthorization required For TikTok, open connection settings and select Reauthorize when shown before expecting fresh data.
Data temporarily delayed Keep available partial data and retry later; avoid repeated provider requests.
Reporting unavailable for a channel That connection cannot supply the requested report. Use supported channels or provider reporting.
Create button absent No currently connected channel supports a creation destination.

Last updated on August 27, 2026

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