Subscription plans
Compare Runner plans, included Credits, and model access, then change or manage a subscription safely.
Plan & Billing is the workspace-level place for subscriptions, plan changes, billing management, and eligible extra-Credit purchases. Use the values shown there because plan names, limits, and prices can change.
What this covers
Comparing the Runner plans and what each one includes, reviewing a plan action before payment, recognizing scheduled or pending changes, and opening secure billing management.
Availability and prerequisites
- Open the workspace whose plan you intend to manage.
- Billing actions can require workspace billing permission.
- Boost Packs require an active eligible subscription.
- A past-due or legacy subscription can show different controls or block a new action.
Entry path
Open the intended workspace, then select Settings → Plan & Billing. Confirm the workspace name in the settings sidebar.
The public pricing page and Plan & Billing open on Monthly by default. An existing subscription or an explicit billing-period link can open the matching period instead.
English callouts highlight the controls. Select the image to enlarge it.
Free, Plus, and Pro are visible in this snapshot; scroll for Max. Prices are a dated interface example. Review the current billing period and total before any payment.
Compare the plans
This table summarizes the plans. The current Pricing page and the confirmation shown before payment are authoritative.
| Plan | Included Credits | Model and feature access | Best for |
|---|---|---|---|
| Free | 150 Credits at signup, plus up to 250 through introductory quests | Runner Lite, and limited previews of selected advanced features | Trying Runner and generating a first store |
| Plus | 1,000 Credits reloaded monthly | Runner Lite, and limited previews of selected advanced features | Regular small changes and steady iteration on one store |
| Pro | 2,500 Credits reloaded monthly | Runner Pro, plus Creative Studio, automations, workflows, simulations, Experiments, and Ads | Complex building and the advanced feature set |
| Max | 10,000 Credits reloaded monthly | Runner Max, plus higher output limits and priority processing during high-traffic periods | Heavy or time-critical work, subject to availability |
Preview availability, duration, and limits can vary during rollout and appear in your account. For what those Credits accomplish in practice, see Credits and usage.
Runner models
Runner offers three models so you can choose quality, speed, and Credit tradeoff without managing provider model IDs.
| Model | Included with | Intended tradeoff |
|---|---|---|
| Runner Lite | Free and Plus | Fast, economical work for straightforward tasks |
| Runner Pro | Pro | Balanced capability for complex building and advanced features |
| Runner Max | Max | Highest capability, higher output limits, and priority access when traffic is high |
Use the model picker to see the choices available for the current task. Availability can change; a plan does not promise a permanent roster of underlying provider models.
Controls
| Entry or button | Why it is useful | What happens next |
|---|---|---|
| Current plan banner | Confirm which workspace plan is active and its displayed status. | Runner can show renewal, end, validity, or pending-change information. |
| Monthly / Annual · Save 20% | Compare plans in the desired billing period. | Plan cards update. Monthly can be disabled for an active annual commitment. |
| Plan card | Compare included features and limits. | Selecting an available action moves to a plan confirmation step. |
| Upgrade or period-switch action | Start a plan change. | Runner shows a confirmation, schedules the change, requests payment, or opens checkout according to account state. |
| Manage / Manage Billing | Update payment methods, review invoices, or manage cancellation. | Runner opens the secure billing portal. |
| Cancel beside a pending change | Withdraw a scheduled plan change. | Runner refreshes the current subscription after success. |
| Credit Boost Pack | Buy additional Credits when eligible. | Quantity and total are shown before Confirm Purchase. |
Review a plan change
- Open Workspace → Plan & Billing.
- Confirm the workspace and current plan banner.
- Select Monthly or Annual · Save 20% if both are available.
- Review the current plan cards, feature limits, and displayed amount.
- Select the intended plan action.
- Read the confirmation carefully. For Annual, compare the annual total, not only a displayed monthly equivalent. Close or cancel the dialog if you are only comparing; do not continue if the plan, period, or amount is wrong.
- Complete payment only in the secure checkout or billing page.
- Return to Plan & Billing and confirm the resulting status. A loading or checkout redirect alone is not proof that the plan changed.
Manage billing or cancellation
- Select Manage or Manage Billing on the current subscription.
- Use the secure billing portal for payment methods, invoices, and cancellation options presented to your account.
- Review the portal’s final confirmation before submitting a financial or cancellation action.
- Return to Runner and verify the current plan banner, end/renewal notice, or pending change.
Buy a Boost Pack
A Boost Pack is a one-time purchase of 350 Credits for US$9.90, plus applicable taxes. It is not a subscription, and its Credits add to the same universal balance.
- Confirm that an active subscription is shown.
- Open the Credit Boost Pack.
- Choose the quantity.
- Review total Credits and total price.
- Select Confirm Purchase only when both are correct.
- Wait for Purchase Complete and verify the balance in Credits and usage.
This is a financial action. Closing the confirmation leaves the purchase unsubmitted. Checkout shows the current price, quantity, expiration, and payment terms before you buy.
States and limits
- Active, Past Due, Canceling, inactive, legacy, and pending-change states can expose different actions.
- An expired previous subscription can show Renew instead of the choices shown to a never-paid Free workspace. Wait for billing details to load before selecting Renew.
- An annual commitment can disable Monthly choices.
- A plan change can be immediate, scheduled, or pending additional payment. Use the status Runner shows after the request.
- Setting Up Your Subscription means Runner is still confirming the returned payment state.
- A processing timeout asks you to refresh and verify; it does not prove failure or success.
- Extra-Credit purchase is unavailable without an active eligible subscription.
Troubleshooting
- If the wrong workspace is shown, close Settings and reopen it from the intended workspace.
- If the Monthly toggle is disabled, review the current annual commitment shown on the page.
- If billing management does not open, retry once and allow the secure billing page to open.
- If the subscription is Past Due, follow the displayed billing action before attempting another plan change.
- If payment returns to a processing state, refresh and verify before submitting again to avoid a duplicate attempt.