Sign In to Runner
Sign in with Google or a one-time email code and reach your Runner workspace safely.
What this covers: You will sign in and return to the Runner page or workspace that started the login flow.
Use email when you want a password-free one-time code. Use Google when that account is already available in your browser.
Entry path: Runner home → Start, Start for free, or Open Workspace.
Before you start
- Use an email account you can open on the same trusted device.
- If your organization invited you, sign in with the invited email address.
- Do not share a one-time code or leave it visible in a screenshot.
Sign-in controls
| Control | Why it is useful | What happens after you select it |
|---|---|---|
| Continue with Google | Uses your Google account. | Opens Google’s account and consent flow. Runner resumes after Google returns successfully. |
| Lets you sign in without a password. | Accepts the address that will receive the one-time code. | |
| Continue | Requests an email code. | Runner sends a six-digit verification code and opens the code form. |
| Verification code fields | Confirms that you control the email address. | The form submits automatically after all six digits are entered. |
| Resend verification code | Replaces a missing or expired code. | Sends another code after the visible countdown finishes. |
Sign in with email
- Enter your email address.
- Select Continue.
- Open the message from Runner and find the six-digit code.
- Enter all six digits. You do not need to select another submit button.
- Wait for Runner to return you to the safe destination that started sign-in.
Complete the new-account questions
Some new accounts see Tell Runner about your store before entering the workspace.
- Choose an answer for the open question.
- Select Next question to continue.
- Use Change to revise an answered question.
- Select Get started when all required questions are complete.
The questionnaire asks for business context; it does not create or publish a store by itself.
Troubleshooting
| State | Meaning | What to do |
|---|---|---|
| Invalid email | The address is incomplete or cannot be used as entered. | Correct the address, then select Continue again. |
| Sending | Runner is requesting the verification email. | Keep the page open until the code form appears. |
| Incorrect code | The entered code was not accepted. | Re-enter the latest code or request another one. |
| Resend countdown | Another code cannot be sent yet. | Wait until Resend verification code is available. |
| Questionnaire failed to save | Runner could not store the answers. | Keep your answers on screen and try the action again. |
Do not share a verification code with anyone. Runner support does not need it to help with an account issue.