We couldn't sign that device out — it's still signed in. Please try again.

Resolve Runner errors for account settings and connected sign-in accounts: meaning, safe recovery steps, and how to verify the result.

Account settings and connected sign-in accounts

Messages you may see

• We couldn't save your language choice — the site still works, try again in a moment.
• Your language didn't change. Try again.
• Your name didn't save. Try again.
• We couldn't start account deletion — your account is unchanged. Please try again.
• We couldn't sign that device out — it's still signed in. Please try again.
• Failed to load accounts
• We couldn't link {provider} — please try again.
• We couldn't unlink {provider} — it's still connected. Please try again.
• We couldn't save your name — please try again.
• We couldn't change your email — your current address still works. Please try again.
• We couldn't save that picture — please try another image.

Runner could not confirm the requested account change. A failed device sign-out means that device may still have access.

1. Reopen the relevant account setting and check its current value or session list. Save any unsaved text before refreshing.
2. Retry the same intended change once. For connected sign-in accounts, complete the provider sign-in prompt and return to Runner.
3. If session revocation or account deletion still fails, contact support; do not assume access was removed.

Check: The saved value survives reopening settings, the provider connection matches your intent, or the targeted session disappears from the session list.

If the error returns

Contact Support and community after one appropriate retry. Include the exact error, page or conversation URL, workspace/store, approximate time, and what you checked. Remove sign-in codes, credentials, payment details, and customer information.

All account and chat errors