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Run failed

Workflow runs, triggers, and management. Exact Runner messages, recovery steps, and checks for the completed result.

For a workflow list, template, event catalog, run detail, or health-check load failure, retry that view. Live Test remains unavailable while its health check fails, and requires a published store; Simulate remains available when stated.

For a failed run, inspect the failed step and completed outputs. Retry only when that step offers a safe retry: earlier steps may already have sent messages or changed external data. A failed stop, pause, resume, or trigger removal requires inspecting current run/trigger state before assuming it took effect.

For batch operations with partial success, retry remaining/failed items only. For failed create, duplicate, rename, pin, delete, or deploy, inspect the workflow list or active deployment before repeating. Success means the intended saved/deployed state or trigger status is shown; a run is recovered only after its required steps and external results succeed. Escalate with the workflow, run, and failed step.

Messages covered:

  • Couldn’t pause {triggers}.
  • Paused {triggers}. {failed} could not be paused.
  • We lost track of this project. Refresh to continue.
  • Project unavailable. Please refresh and try again.
  • We couldn’t delete the selected workflows. Try again.
  • None of the {count} workflows could be deleted. They remain selected so you can try again.
  • Deleted {deleted} of {total} workflows. {failed} remain selected so you can try again.
  • We couldn’t delete this workflow. Try again.
  • We couldn’t duplicate this workflow. Try again.
  • We couldn’t export your selection. Try again.
  • Exported {exported} of {total} workflows. Try the failed items again.
  • We couldn’t update the pinned state. Try again.
  • We couldn’t rename this workflow. Try again.
  • Your workflows are still safe. Check your connection and try loading the list again.
  • We couldn’t load workflows
  • We couldn’t create the workflow. Try again.
  • We couldn’t load templates. Try again, or start from blank.
  • Couldn’t deploy the workflow. Try again.
  • Recent events could not be loaded.
  • Unable to load run details
  • Upload failed
  • Save or discard these changes before duplicating the node.
  • The selected run is still available. Check your connection and try again.
  • Run failed
  • Completed steps and their outputs remain available below. Retry only when the failed step offers a safe retry.
  • Open Playground and run a safe simulation to create the first entry. Simulate stays unavailable until the draft has a runnable step.
  • Your run history is still safe. Check your connection and try again.
  • Couldn’t load runs
  • Couldn’t prepare the change preview.
  • Workflow version is unavailable. Refresh before deploying.
  • Workflow not found
  • Live Test is unavailable right now.
  • Your organization’s event catalog is unavailable. Retry before choosing an event trigger.
  • Couldn’t load events
  • Failed to load workflows
  • Couldn’t pause the trigger.
  • Couldn’t remove the trigger.
  • Couldn’t resume the trigger.
  • Retry failed
  • Retry failed: {status}
  • A required store link could not be built from this event.
  • Workflow health couldn’t be loaded
  • Live Test stays unavailable until the health check works again.
  • Could not stop this run. Try again.

For repeated failures, see what to send Runner.

Last updated on September 10, 2026

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