We couldn't bring this store back — it's still in Recently deleted. Try again.
Resolve Runner errors for recovering a deleted store: meaning, safe recovery steps, and how to verify the result.
Recovering a deleted store
Messages you may see
We couldn't bring this store back — it's still in Recently deleted. Try again.
Runner could not confirm recovery; the store remains in Recently deleted according to this message.
- Reopen Recently deleted and check whether the store is still there.
- Select recovery again only for the intended store.
- After recovery succeeds, allow the fresh workspace a few minutes to come online. If recovery keeps failing, contact support with the store URL and deletion/recovery time.
Check: The store leaves Recently deleted and opens; restored chat history and workspace availability can be checked.
If the error returns
Contact Support and community after one appropriate retry. Include the exact error, page or conversation URL, workspace/store, approximate time, and what you checked. Remove sign-in codes, credentials, payment details, and customer information.