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Publishing: workspace or setup check unavailable

We couldn't reach your workspace. Retry the check to continue.

Exact messages

  • We couldn’t reach your workspace. Retry the check to continue.

  • Publishing stopped because your workspace was unavailable. Nothing went live — try again.

  • Your workspace is offline — reconnect it to publish.

  • We couldn’t verify Store Operations. Retry, or acknowledge this and publish anyway.

  • We couldn’t open a new fix chat, so no repair was started. Try again.

  • We couldn’t save your store details. Please try again.

Meaning: Runner cannot reach the workspace, verify Store Operations, open the repair conversation, or save the publish setup. These are separate from a confirmed code build error.

For an offline workspace, reconnect/wait for it to be available and retry the publish check. For an unavailable Store Operations check, retry it; publishing after acknowledging the warning is a deliberate option, not proof that checkout or operations are ready. For a repair-chat failure, retry opening the fix chat and confirm a repair actually starts. For store-details save failure, keep your entered details and retry saving before proceeding.

Success: The failed check completes or the details save; then verify the actual publish or repair outcome separately. Escalate if the same stage fails again, identifying that stage.

All preview, publishing, and domain errors

Last updated on September 10, 2026

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