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Runner didn't stop yet — tap Stop once more.

Resolve Runner errors for stopping work: meaning, safe recovery steps, and how to verify the result.

Stopping work

Messages you may see

  • Runner didn't stop yet — tap Stop once more.
  • Failed to stop proposal chat

Runner could not confirm cancellation. A locally stopped appearance is not proof that every server-side or external action stopped.

  1. Select Stop once more in the original conversation.
  2. Check the latest task state after it settles; refresh if necessary.
  3. If work still continues, contact support with the conversation URL and time. Check any external result before starting replacement work.

Check: The current task is no longer running. Previously completed changes may remain.

If the error returns

Contact Support and community after one appropriate retry. Include the exact error, page or conversation URL, workspace/store, approximate time, and what you checked. Remove sign-in codes, credentials, payment details, and customer information.

All account and chat errors

Last updated on September 10, 2026

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