Allow microphone access in your browser to talk to Runner.

Resolve Runner errors for voice input: meaning, safe recovery steps, and how to verify the result.

Voice input

Messages you may see

• Couldn't start your mic. Check it's not in use, then try again.
• Failed to start speech recognition
• Couldn't turn your voice into text. Try again or type it out.
• Allow microphone access in your browser to talk to Runner.
• We didn't hear anything. Try again a little closer to your mic.
• We didn't catch any words. Try again.
• Couldn't turn that into text. Try again or type it out.
• Voice input doesn't work in this browser. Type your message instead.
• Couldn't transcribe that. Try again.

Voice recording and transcription can fail independently; typing is an available way to continue.

1. If microphone access is denied, allow it in this site’s browser permissions.
2. If recording cannot start, check that the microphone is available and not already in use, then retry.
3. If no audio or words were detected, speak closer to the microphone and try again.
4. For transcription failures, retry once or type your message. If the browser is unsupported, type instead.

Check: The intended words appear in the input box; review them before sending.

If the error returns

Contact Support and community after one appropriate retry. Include the exact error, page or conversation URL, workspace/store, approximate time, and what you checked. Remove sign-in codes, credentials, payment details, and customer information.

All account and chat errors